Patient Care Coordinator
Serving Oahu

Denise is a Patient Care Coordinator and Billing Clerk for our Oahu office.  She has 4 years of customer service experience in the retail industry.  She recently graduated from Hawaii Medical College with her Health Administration Billing and Coding certification. Denise was born and raised in Mililani and enjoys spending her spare time with her son, family and friends.

"Hearing is not only a state of mind, it is a way of life."
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Patient Care Coordinator
Serving Kauai

Mieshalei is a Patient Care Coordinator for our Kaua'i office. She was born on Kaua'i and raised in Washington State. She has 6+ years work experience in office administration, mainly in the medical field. Mieshalei is a Certified Nursing Assistant and Para-professional. She is a compassionate person and has a big heart when it comes to helping others and animals. Outside of work, Mieshalei enjoys spending time with her family of six, camping, going to the beach and hanging out with friends.

“It is not the voice that commands the story: It is the ear.”



Patient Care Coordinator
Serving Hilo

Brittany is a Patient Care Coordinator for our Hilo office.  Originally from a small town in Oregon, she moved to Hawaii 17+ years ago to be closer to her father. With over 7 years experience with customer service, office, and receptionist background, being able to build a strong relationship with our patients and giving back to the community is what makes this position an ideal fit for her. Brittany enjoys reading books, hiking, camping, scrap booking and baking in her free time.

"I really like working in the medical field and providing customer service to our patients."


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Patient Care Coordinator
Serving Maui

Rachel is a Patient Care Coordinator for our Maui office. Originally from North Carolina, Rachel moved to Maui in 2016 and hasn't looked back. Rachel has 7+ years of customer service and team management experience, and her passion lies in helping people and animals in any way possible. She lives with her boyfriend, dog and two cats, and her hobbies include astronomy, reading, exploring, hiking and health and fitness.

“Hearing is the pathway to countless connections.”



Veteran Care Coordinator
Serving All Islands

Gil is a Veteran Care Coordinator for all of our offices. He is a retired disabled Veteran with more than fifteen years of service in the military healthcare system.  He recently graduated from Medical College with his Health Administration Billing and Coding Certification.  He is also currently a student at Hawaii Pacific University majoring in Applied Science in Biochemistry.  He is very family oriented and loves to hang out with his family and loves to spend time teaching his kids about the environment and to appreciate the beauty of nature. Gil is a very optimistic and cheerful person who loves to cook and enjoys doing photography in his spare time. 

"I am a firm believer that quality of life has nothing to do with wealth and status; It is about how we connect to the people we care most about. Our sense of hearing is a vital part of our lifestyle because it is where we connect with people and our surroundings.  Losing our sense of hearing is one great factor that creates a disconnect within our surroundings and most specially on how we communicate with others."



Patient Care Coordinator
Serving All Islands

Chris is a Patient Care Coordinator and Billing Clerk for all of our offices.  He has 10 years of experience in customer service and management in the entertainment industry.  He graduated from Hawaii Medical College with his Health Administration Billing and Coding certification.  Chris was born and raised in Honolulu and he enjoys playing musical instruments (guitar & drums) in his spare time.  

"Passion drives the heart to do wondrous things and growing up with hearing impairment inspires me to help our patients receive the quality of care they deserve. "


DAPHNIE Scholten

Patient Care Manager
Serving All Islands

Daphnie is based in Honolulu and serves as Patient Care Manager for all of our offices.  She has 15+ years of experience in office administration and medical billing.  Daphnie was raised in Honolulu and is fluent in Tagalog.  In her spare time, she enjoys camping with her family.  She also enjoys being a sports mom and watching her son's singing & guitar recitals. 

 "As a mom, one of the best things in my life is hearing my son say, 'I love you, Mommy'.  His voice is music to my ears, and I can't imagine life without it.  I am grateful to be part of a team that is devoted to helping each patient hear better and live better."