DENISE TAJIRI

Patient Care Coordinator
Serving Oahu & Kauai

Denise is a Patient Care Coordinator and Billing Clerk for our Oahu and Kauai offices.  She has 4 years of customer service experience in the retail industry.  She recently graduated from Hawaii Medical College with her Health Administration Billing and Coding certification. Denise was born and raised in Mililani and enjoys spending her spare time with her son, family and friends.

"Hearing is not only a state of mind, it is a way of life."
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GIL FESTIN

Veteran Care Coordinator
Serving All Islands

Gil is a Patient Care Coordinator for our Oahu and Kauai offices. He is a retired disabled veteran with more than fifteen years of service in the military healthcare system.  He recently graduated from Medical College with his Health Administration Billing and Coding Certification.  He is also currently a student at Hawaii Pacific University majoring in Applied Science in Biochemistry.  He is very family oriented and loves to hang out with his family and loves to spend time teaching his kids about the environment and to appreciate the beauty of nature. Gil is a very optimistic and cheerful person who loves to cook and enjoys doing photography in his spare time. 

"I am a firm believer that quality of life has nothing to do with wealth and status; It is about how we connect to the people we care most about. Our sense of hearing is a vital part of our lifestyle because it is where we connect with people and our surroundings.  Losing our sense of hearing is one great factor that creates a disconnect within our surroundings and most specially on how we communicate with others."

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CHRIS DAQUIOAG

Patient Care Coordinator
Serving Oahu & Kauai

Chris is a Patient Care Coordinator and Billing Clerk for our Oahu and Kauai offices.  He has 10 years of experience in customer service and management in the entertainment industry.  He recently graduated from Hawaii Medical College with his Health Administration Billing and Coding certification.  Chris was born and raised in Honolulu and he enjoys playing musical instruments (guitar & drums) in his spare time.  

"Passion drives the heart to do wondrous things and growing up with hearing impairment inspires me to help our patients receive the quality of care they deserve. "

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JACOB ALFAFARA

Patient Care Coordinator
Serving Maui & Oahu

Jacob is a Patient Care Coordinator and Billing Clerk for our Maui and Oahu offices.  He has 3+ years of experience in office administration and retail management.  Jacob is a very outgoing and caring person who puts family and happiness first.  In his spare time, he enjoys hiking and going to the beach with his family. He strives for success in everything he does and is a firm believer that confidence with an open heart and mind is the key to succeed.

"I enjoy my days here at Island Audiology and seeing our patients get the best quality of service they deserve."

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BRITTANY MOSER

Patient Care Coordinator
Serving Kona & Hilo

Brittany is a Patient Care Coordinator for our Kona office.  Originally from a small town in Oregon, she moved to Hawaii 15+ years ago to be closer to her father. With over 5 years experience with customer service, office, and receptionist background, being able to build a strong relationship with our patients and giving back to the community is what makes this position an ideal fit for her. Brittany enjoys reading books, hiking, camping, scrap booking and baking in her free time.

"I really like working in the medical field and providing customer service to our patients."

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DAPHNIE Scholten

Assistant Patient Care Manager
Serving All Islands

Daphnie is based in Honolulu and serves as Assistant Patient Care Manager for all four offices.  She has 14+ years of experience in office administration and medical billing.  Daphnie was raised in Honolulu and is fluent in Tagalog.  She enjoys being a sports mom, and cheering for her son, who is active in basketball, Taekwondo, and swimming.

 "As a mom, one of the best things in my life is hearing my son say, 'I love you, Mommy'.  His voice is music to my ears, and I can't imagine life without it.  I am grateful to be part of a team that is devoted to helping each patient hear better and live better."

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Chance Montrose

Patient Care Manager
Serving All Islands

Chance is based in Honolulu and oversees administrative operations of all four offices.  He has had a career of 22+ years in Medical Administration.  Chance is certified in Medical Billing & Coding and Credentialing, and has his Masters in Medical Administration.  Chance also earned his Masters in Computer Networking and Medical Administration and is currently working on his Ph.D. in Health Care Administration.  In his free time, he enjoys spending time with his dog and volunteering on Oahu.

"I love what I do, and could not see myself doing anything else."

JASON JOHNSON

Director of Business Development
Serving All Islands

Jason joined Island Audiology in May 2017 and is based in Honolulu.  He has over a decade of experience in hearing health care, including research, training, and patient care.  His main focus has been in business & professional development.  Jason is a U.S. Navy Veteran, who served with the Marines as a Special Operations Corpsman. Jason lives in Kaneohe with his wife, Meg.  When not working, he enjoys all that Hawaii has to offer...hiking, spending time at the beach, fishing, snorkeling and outdoor photography.  Jason & Meg have 4 children, Jacob, Brittney, Brooke & Wyatt.  

"I have a true passion for helping individuals with hearing difficulties to live fuller, more rewarding lives, by reconnecting to the world of sound. I love that the work that I do everyday helps us change people's lives."