We’re committed to helping you in every way we can during this unprecedented time, so we’re offering telehealth appointments. You get to stay safe at home, but we can still provide you hearing health care!
 

What is Telehealth?

Telehealth is a fairly new health care development. Because a lot of computers and mobile devices now have built-in cameras and microphones, you can meet with us over the internet.

Of course, certain hearing health issues require an in-person appointment. But many issues can be successfully handled by meeting with us “face to face” from the comfort of your own home.

This is ideal for people who live far away from the nearest provider or those who can’t easily get to their provider — for example, because of mobility, transportation, or other issues.
 

How Do I Use Telehealth?

To use this option, you’ll need a high-speed internet connection, a working email address, and a functioning camera on your desktop computer, laptop computer, or mobile device.
 

To Get Started:

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Step 1

Call or email us to schedule a telehealth appointment.

Email icon for Hawaii audiologist offering telehealth appointments

Step 2

You’ll receive an email with a secure link in it. At the scheduled time, click the link.

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Step 3

An internet browser window will open — your appointment has begun! You and your provider can now see and talk to each other online.

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Step 4

At the end of the 15- to 30-minute appointment, close the browser window.

Feel free to include a friend or family member. That second perspective from someone close to you is always appreciated. This other person can join the telehealth session from a separate location from you. We just need their name and email address to send the telehealth link.

 

What Services Are Available Via Telehealth?

Only some of our services are possible via telehealth.
 

Schedule an appointment if:

  • You have new technology. We want to ensure you’re adjusting well, confirm your technology is working properly, and answer your questions.
  • You need troubleshooting help. We can provide maintenance guidance and tips, show you how to change filters, or make suggestions if you’re having technology issues.
  • You just want to check in! We love our patients, and it’d be great to hear how you’re doing and stay connected.

We Look Forward to Seeing You Soon

Contact us today to learn more or to schedule your telehealth appointment!

Get Started